FAQ
A little guidance on choosing your silk, caring for it, and shopping with Soie de Siam.
Silk & craftsmanship
Our premium silk squares are made from 100% natural mulberry silk, woven in 16-momme silk twill for a balance of softness, fluidity and structure. Each 90 Ă— 90 cm silk scarf reveals different details as it is folded and worn. You can find the composition and dimensions of each piece on its product page.
Les Éditions brings together silk squares with expressive compositions, each opening onto a different world. The Essentials explores the Soie de Siam monogram through colour and repetition. Choose the collection that feels closest to your way of dressing.
Choosing your scarf
Check the dimensions on the product page and consider how you would like to wear the scarf. The same square can reveal a broad composition over the shoulders or a small detail when folded around the neck. For ideas, explore our guide to wearing silk.
Begin with an outfit you already enjoy: a white shirt, a knit or a favourite jacket. Try a loose fold around the neck, then change the knot or the visible corner to bring out another colour. Find more inspiration in The quiet art of wearing silk.
Start with the colours the person enjoys wearing. A familiar palette can make a scarf easy to pair with everyday favourites, while a more expressive motif offers something unexpected. If you would like help choosing, send us a message.
Caring for your silk
To preserve your silk square, we recommend washing it by hand in cool or lukewarm water with a mild detergent suitable for silk. Do not twist it; let it dry naturally, away from direct sunlight. Store it clean and dry, loosely folded.
Read the complete care guideStore your scarf clean and dry, loosely folded and away from prolonged direct sunlight. Untie it after wearing rather than leaving it in a tight knot, and keep it away from anything that might snag the fabric.
Read the complete care guideKeep perfume and direct heat away from the silk, and take care with sharp jewellery that could catch the surface. Avoid prolonged direct sunlight and follow the care guidance supplied with your piece.
Read the complete care guidePayment & Delivery
We accept major cards (Visa, Mastercard and American Express), as well as Apple Pay, Shop Pay and PayPal. All payments are secure and processed in euros. The payment methods available for your order are confirmed at checkout; see our terms of sale for more information.
We currently deliver to 41 destinations:
For full delivery terms, see our shipping policy.
France — local stock for faster delivery
Europe: Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and Vatican City.
Asia: Hong Kong, Indonesia, Japan, South Korea, Malaysia, the Philippines, Singapore, Taiwan, Thailand and Vietnam.
Thailand — local stock for faster delivery
If your country isn't listed, contact us and we'll see how we can help.
Delivery costs €4 to France and Thailand, and €9 to other countries in Europe and Asia. The option available for your address is shown at checkout. Read our shipping policy for the full terms.
Estimated transit is 3–5 business days to France and Thailand, and 5–8 business days to other countries in Europe and Asia. These are transit estimates; the option available for your address is shown at checkout. Read our shipping policy for the full terms. If you need guidance before ordering, contact us.
Once your order has been dispatched, we’ll email you a tracking number and a link to the carrier’s website so you can follow your parcel. If you haven’t received this email within 48 hours of placing your order, check your spam folder, then contact us. See our shipping policy for full delivery details.
Returns & refunds
Please return your scarf carefully folded in its original gift box, together with its tag and silk sample. We kindly ask that you handle it with care when trying it on, avoiding perfume, makeup, stains or any signs of wear.
You have 14 days from delivery to notify us of your return, followed by a further 14 days to send it back. Please see our Return Policy for full details.
If your order arrives damaged or you receive an incorrect item, contact us as soon as possible with your order number and a few photos. We’ll quickly find a suitable solution. See our refund policy for the full process.
Once we receive and inspect your return, your refund will be issued to the payment method used for the order. Depending on your bank or payment method, it may take a few additional days for the refund to appear in your account. Read our refund policy for the full process.